Align Technology, Inc.
Sr. Product/UX/UI Designer
Align Technology is a global medical device company that is changing lives through better smiles. Align Technology reimagines and reinvents the way orthodontic and restorative treatment is presented and delivered to millions of people around the world.
Align Technology is a global medical device company that is changing lives through better smiles.
My Contribution
I designed My Invisalign app, a native iOS/Android mobile, Apple/Android smartwatch and web-based consumer solution for the Align’s patients and users who are considering Invisalign treatment. I created intuitive, user-friendly tools to track treatment progress and help patients to stay compliant with doctor recommendations. I also designed experience to help potential patients to learn about the treatment process, find the right doctor and receive treatment assessment details from the doctor.
I designed My Invisalign app, a native iOS/Android mobile, Apple/Android smartwatch and web-based consumer solution for the Align’s patients and users who are considering Invisalign treatment.
My responsibilities: Define business goals and user needs. Facilitate collaborative design sessions. Prioritize new product features based on impact. Plan and conduct user research and interviews. Lead design reviews. Create user journey, empathy maps and concept user flows. Create user personas and user stories. Develop wireframes and interaction design. Use tools to ensure WCAG accessibility compliance. Create high fidelity mockups and visual assets for implementation. Build design system and components library. Provide visual and technical specification to development team. Collect and analyze user's feedback and usage data.
User Feedback
Today My Invisalign app is available in 60+ markets in 18 languages and has over a million active users worldwide. App rating is 4.8 out of 5 and user's feedback is great!
"This app is awesome and I use it all the time... " "This app is really useful when it comes to tracking how long your aligners are in/out of your mouth. It even lets you choose the option of having a reminder within a certain time frame so you can remember to pop them back in."
"My orthodontist told me about the app when I got my first set of trays. I had started to put a reminder in my calendar to make sure I remembered to change them out every week... "
Today My Invisalign app is available in 60+ markets in 18 languages and has over a million active users worldwide. App rating is 4.8 out of 5 and user’s feedback is great!
Defining the Features
In partnership with the product manager a number of interviews were conducted with Invisalign patients and doctors, we identified users' pain points and created a roadmap of the prioritized application features from "must have" to "nice to add in the future".
Together with the Product Manager we conducted interviews with Invisalign patients and doctors, identified users' pain points and created a roadmap of the prioritized application features.
Wireframing
After the flow was defined I proceeded with creating the wireframes to explore the experience in more detail on a screen-by-screen level.
Design System
I created a library of components for both iOS and Android native applications. First component library was created in Sketch and shared with the development team in Zeplin. I also created a library of the UI icons ready to be used for iOS and Android apps. Later I converted the design system into Adobe XD, and a year later in collaboration with other design team members we added components and patterns created for the web and desktop products and created the Figma Design system.
In collaboration with other design team members I created a design system for components for iOS and Android native applications as well as web and desktop products. It was originally created in Sketch and delivered in Zeplin. Later it was converted into a design system in Adobe XD and a year later converted to Figma Design System.
Timer
The main goal of My Invisalign app was to help patients to track treatment progress and stay compliant with doctor’s instructions to ensure successful treatment results.
Starting with very first interviews with Invisalign treatment patients, I learned that patients understand that in order to have successful treatment they need to keep track of aligners' wear time and change sets of aligners on time according to the schedule recommended by the doctor. So timer and time log were voted as must have features. Implementation of the timer gave patients the option to receive notifications on scheduled date and also allowed users to set up alerts during the day when patients needed to take aligners out for lunch or dinner time.
The main goal of My Invisalign app was to help patients to track treatment progress and stay compliant with doctor’s instructions.Timer and time log were voted as must have features.
Time Log
Usage of the timer gave user-patients the option to keep and review logs of the aligner wear time on daily, weekly and monthly basis. Time log helped users to see and understand wear time patterns and adjust daily routines and schedules if needed.
Time log helped users to see and understand wear time patterns and adjust daily routines and schedules if needed.
Smile Gallery
To make application more personal and have fun keeping track of treatment progress, I designed a reminder to take photos at different stages of the treatment and provided an option to compare those photos and even share before and after images with friends, family or send photos directly to doctor as part of the Virtual Care program that allows doctor to review treatment progress and give patent instructions without office visit.
I designed a reminder to take photos at different stages of the treatment and provided an option to compare those photos, share before and after images with friends, family or send photos directly to the doctor to review treatment progress and give patient instructions without an office visit.
Smart Watch
Using Apple Watch users can set timer reminders without using a phone. Users can also set personal wear time goals and keep track of aligner wear time on daily, weekly, monthly and yearly basis. This data will be synced with My Invisalign app, so the user receives all notifications including calendar events, aligner change time and reminders to take Virtual Care photos.
Using Apple Watch users can set timer reminders, set personal wear time goals, keep track of aligner wear time and receive all notifications including calendar events, aligner change time and reminders to take Virtual Care photos.
Align Event
To help Invisalign providers with keeping track of Align’s events and creating daily event schedules, I started to work on a small Align Event planner mobile app.
